Which of the following is NOT one of the three steps of automated claim setup?

Automated claim setup in GuideWire ClaimCenter involves three essential steps: segmentation, assignment, and the development of a workplan.

Segmentation is the first step, where claims are categorized based on predefined criteria to determine how they should be handled. This process helps in prioritizing claims and ensures that resources are allocated effectively.

The assignment step involves directing the claim to the appropriate adjuster or team responsible for managing it. This is crucial for ensuring that claims are handled by individuals with the right expertise and workload capacity, promoting efficiency in the claims management process.

The development of a workplan is where specific tasks, timelines, and actions are outlined to guide the investigation and resolution of the claim. This step helps in providing a structured approach to managing the claims, ensuring that all necessary actions are taken in a timely manner.

Investigation, while a critical component of the claims process, is not part of the automated claim setup. It occurs after the claim has been assigned and a workplan has been established. Thus, it does not fit within the initial steps of setting up a claim, which focus on organizing and directing the claim for processing.