What two actions does ClaimCenter perform when a transaction requires approval?

Study for the GuideWire ClaimCenter Professional Test. Access flashcards and multiple-choice questions, each with helpful tips and explanations. Prepare thoroughly for your exam!

In ClaimCenter, when a transaction requires approval, the system is designed to ensure that proper oversight is maintained. The first action is the creation of an approval activity, which is then assigned to the supervisor. This allows for a designated individual to review the transaction and make an informed decision regarding the approval. The second action involves setting the payment status of that transaction as pending approval. This status clearly indicates that the transaction cannot proceed until the supervisor has formally reviewed and approved it.

This process is critical for maintaining control over transactions and ensuring that all necessary validations are performed before any fund disbursements or operational changes occur. By setting a pending approval status, it prevents any premature authorization of transactions, which could lead to potential errors or fraud.

The other choices don’t align with the approval process established in ClaimCenter. For instance, automatically approving a transaction bypasses necessary checks and balances, which could be risky. Likewise, flagging a transaction for immediate review and initiating a new claim diverges from the standard approval processes, and increasing the transaction amount for validation does not pertain to how approvals are typically handled. Thus, the answer reflects the systematic and structured approach ClaimCenter utilizes to manage transaction approvals.

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